Shipping and Returns
Fast and Easy Shipping and Returns!
Items purchased from PureLabels.com are eligible for a full refund if returned in original condition within 30 days of purchase. Simply call or email to us for a pre-paid mailing label.
A small number of heavily discounted items may be marked FINAL SALE or CLOSEOUT, in which case they are not eligible for refund, exchange, or store credit.
For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways).
- Shipping Charges: Shipping charges are not refundable.
- Modified Return Policy: If you have excessive returns in a 12 month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.
- Customized, printed, cut, or converted items may not be returned unless there has been in error in printing or converting by us, however we always will work to ensure our customers are 100% satisfied and will work to an amicable and fair solution.
DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately.