Shipping and Returns
Customer Service is our top priority
- Price match guarantee. We will match any online competitor's non-clearance price within 30 days of your purchase. We will also match most major competitor's coupons at the time of purchase.
- All items guaranteed in stock as shown, or you receive 10% off your next purchase.
PURE Labels customers get fast shipping on every order.
If you are not 100% satisfied with your order for any reason, please call us: +1.773.276.4554
Fast and Easy Shipping and Returns!
Items purchased from PureLabels.com are eligible for a full refund if returned in original condition within 30 days of purchase. Simply call or email to us.
A small number of heavily discounted items may be marked FINAL SALE or CLOSEOUT, in which case they are not eligible for refund, exchange, or store credit.
- Shipping Charges: Shipping charges are not refundable, and shipping of returned goods to Elevate Packaging is the customer's responsibility
- Modified Return Policy: If you have excessive returns in a 12 month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.
- Customized, printed, cut, or converted items may not be returned unless there has been in error in printing or converting by us, however we always will work to ensure our customers are 100% satisfied and will work to an amicable and fair solution.
DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately.